Terms and Conditions mbi356 —
Official Platform Terms of Use

By accessing, registering for, or using any part of the mbi356 platform (website, mobile app, or related services), you explicitly and unconditionally accept and agree to be bound by these Terms and Conditions and all policies incorporated herein by reference, including the Privacy Policy and Responsible Gaming Guide.

These terms constitute the entire agreement between you and mbi356 regarding your use of our platform and supersede all prior agreements, representations, or understandings, whether oral or written.

Mbi356 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time at its sole discretion. Such changes take effect immediately upon posting on our website. It is your responsibility to review this page periodically to ensure you are aware of the latest version of these terms.

Use of the mbi356 platform is limited to individuals who meet the following eligibility criteria without exception:

• Age requirement: You must be at least 18 years of age or have reached the legal age of majority in your jurisdiction, whichever is higher.
• Legal capacity: You must have full legal capacity to enter into a binding agreement. Individuals deemed to lack legal capacity are not permitted to register.
• Regional restrictions: You are solely responsible for ensuring that your use of this platform is lawful in the country or region where you reside. mbi356 is not liable for any violation of local laws by users.
• One account only: Each individual is only permitted to hold one active account at mbi356. Registering multiple accounts is strictly prohibited.

To fully use mbi356 services, you must register an account by providing accurate, complete, and up-to-date information. You are solely responsible for all activities that occur under your account.

Upon registration, you agree to:

• Provide your full name, date of birth, valid email address, and phone number accurately.
• Update your account information promptly whenever changes occur.
• Keep your account password confidential and do not share account access with any other party
• Notify mbi356 immediately if you suspect unauthorised access to your account.
• Comply with the identity verification (KYC) process required by mbi356 when requested.

The KYC process may require you to submit a copy of your identity card, passport, utility bill, or other supporting documents deemed necessary by mbi356. This process is a standard security measure to protect all parties and comply with anti-money laundering requirements.

Mbi356 offers a variety of safe and convenient payment methods for members in Malaysia. All transactions are processed through 256-bit SSL encryption channels.

Deposits and withdrawals may only be made using payment methods registered under the same account name. mbi356 does not accept third-party payments under any circumstances. Any attempt to use another person's bank account or digital wallet will result in the transaction being declined and the player's account may be suspended for investigation.

Withdrawals will be processed within 1–3 hours for accounts that have completed KYC verification. For accounts not yet fully verified, processing time may be longer until mbi356 receives all required documents.

Mbi356 offers a variety of promotions and bonuses to its members from time to time. Each bonus and promotion is subject to specific terms and conditions stated on the Promotions The following general conditions apply to all types of bonuses unless otherwise stated:

• Wagering requirement: All bonuses are subject to wagering requirements that must be met before wins derived from the bonus can be withdrawn. The wagering requirement rate is clearly stated on each promotional offer.
• Validity period: Unused bonuses that are not claimed within the specified period will expire automatically with no compensation.
• One bonus at a time: Generally, only one active bonus is permitted at any one time unless otherwise stated in the relevant promotional terms.
• Bonus abuse prohibition: Any attempt to abuse the bonus system, including opening multiple accounts solely to obtain bonuses, is strictly prohibited and may result in bonus cancellation and account closure.
• Eligible games: Not all games contribute equally towards bonus wagering requirements. The contribution percentage for each game category is stated in the terms of each promotion.

Mbi356 reserves the right to modify, withdraw, or terminate any promotion at any time without prior notice. mbi356's decision regarding all bonus-related disputes is final.

All games available on the mbi356 platform are operated in accordance with the rules set by their respective game providers. Players are responsible for understanding the rules of each game before playing.

Fair gaming principles: All games on mbi356 use a random number generator (RNG) certified by internationally accredited independent bodies. This ensures every game outcome is completely random and cannot be manipulated by any party, including mbi356 itself.

Technical disruption: In the event of a technical disruption or system failure during a gaming session, mbi356 will resolve the situation based on accurate server records. Decisions made based on server records are final. mbi356 is not responsible for losses caused by internet connection failures on the player's end.

• Players are not permitted to use any software, bots, or automated methods to play
• Any attempt to exploit bugs or system vulnerabilities must be reported to customer support
• Winnings obtained through technical exploitation will not be paid out and the relevant account may be closed.
• In Live Casino games, the dealer's or croupier's decision is final and cannot be disputed.

Use of the mbi356 platform is subject to the following prohibitions, which all users must comply with without exception:

• Registering more than one account, whether using the same or different identities
• Providing false, misleading, or incomplete information during registration or the KYC process
• Using the platform for any unlawful activity, including money laundering, fraud, or financing illegal activities
• Sharing or transferring your account to any other party under any circumstances
• Using third-party software, automated bots, or any tool that provides an unfair advantage in gameplay
• Spreading false information or defamatory content about mbi356 on public platforms or social media
• Threatening, harassing, or behaving inappropriately towards mbi356 customer support staff
• Attempting to hack, disrupt or compromise the security of mbi356's systems and infrastructure

Mbi356 reserves the right to suspend or close any user's account for the following reasons:

• Breach of any provision under these Terms and Conditions
• Failed identity verification or information proven to be false
• Suspicious or potentially unlawful activity
• Self-exclusion request by the player
• Instructions from relevant authorities

Voluntary account closure: Players may request account closure at any time by contacting our customer support team. Any valid remaining balance in the account will be returned to the original payment method once the verification process is complete.

Self-exclusion: Players who feel they need a break from gaming activity may apply for self-exclusion through the Responsible Gaming Exclusion periods can be set from 24 hours to permanent exclusion.

Mbi356 takes the protection of your personal information seriously. The collection, use, and storage of your personal data is governed entirely by our Privacy Policy which forms part of these Terms and Conditions.

The mbi356 platform uses 256-bit SSL encryption for all communication between your browser and our servers. Passwords are stored using a one-way hashing algorithm that cannot be decrypted. We also implement two-factor authentication (2FA) as an additional security layer for your account.

Mbi356 will not sell, rent, or disclose your personal information to third parties for marketing purposes without your explicit consent. Exceptions apply only where disclosure is required by law or court order.

To the extent permitted by applicable law, mbi356 and its affiliates, directors, employees, and agents shall not be liable for:

• Any direct or indirect financial losses arising from the use of the platform
• Service disruptions caused by system maintenance, technical failures, or circumstances beyond our control
• Unauthorised access to an account due to the user's negligence in safeguarding their password
• Any financial or personal decisions made based on information on this platform
• Losses arising from internet connection failures on the user's end

The platform and all its content are provided on an "as is" basis without any warranties, whether express or implied. mbi356 does not guarantee that the platform will be free from errors, interruptions, or viruses at all times.

Mbi356 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time at its sole discretion. Notice of changes will be posted on our website and, in the case of significant changes, we will endeavour to notify members via their registered email.

Continued use of the mbi356 platform following any amendments to these Terms and Conditions constitutes your acceptance of those changes. We therefore encourage you to review this page periodically.

If you disagree with any amendments made, you have the right to close your account and discontinue use of the platform. Account closure requests can be submitted through our customer support.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact our team through the following channels:

• Live Chat: Available 24/7 directly from the mbi356 homepage — the fastest way to get help
• Support email: [email protected] (response within 24 business hours)
• FAQ page: Visit FAQ page for answers to frequently asked questions

Our experienced customer support team is available to assist you in both Malay and English at any time.