At mbi356, your privacy is not merely a legal obligation — it is our genuine commitment to every member. Understand clearly how we collect, store, use, and protect your personal information.
This Privacy Policy describes mbi356's privacy practices and applies to all information we collect through the website, mobile app, and related services. By using the mbi356 platform, you agree to the terms set out in this document.
Mbi356 takes your privacy seriously. As an online gaming platform serving users in Malaysia, we recognise that your personal information is sensitive and must be handled with the utmost responsibility. This Privacy Policy is designed to clearly and honestly explain how we manage your data from the moment you register until you stop using our services.
This policy applies to all information collected through:
We operate in accordance with internationally accepted data protection principles and strive to meet the highest standards in personal data management to ensure our members' trust and confidence are always upheld.
Mbi356 collects various types of information depending on how you interact with our platform. The following are the main categories of data we collect:
Personal Identity Information
Financial and Transaction Information
Platform Activity Information
Technical Information
Mbi356 only collects information that is strictly necessary to provide our services safely and efficiently. We do not collect sensitive information such as biometric data unless required by law or for specific security purposes.
Your personal data is collected through several different methods throughout your use of the mbi356 platform:
Directly from you: This occurs when you register a new account, complete your profile, go through the KYC process, contact customer support, or fill in any information on the platform. Every piece of data you actively enter is information you provide to us consciously and voluntarily.
Automatically during use: When you browse the mbi356 website or use the app, our systems automatically record technical information such as your IP address, browser type, operating system, pages visited, time spent, and navigation patterns. This data is collected via cookies, tracking pixels, and similar technologies.
Through trusted third parties: In certain circumstances, we receive information about you from third parties such as identity verification service providers, payment gateway providers, and fraud prevention agencies. This information is used solely to verify your identity and ensure transaction security.
During the KYC process: When you submit identity verification documents, we collect the information contained therein, including photos, document numbers, expiry dates, and other relevant details to meet legal compliance requirements.
Every piece of information we collect is used for legitimate and transparent purposes. The following are the primary uses of your data:
You may withdraw consent to receive marketing emails at any time by contacting our support team. However, we will continue to send service-related emails essential to the security and management of your account.
Mbi356 does not sell, rent or trade your personal information to any third party for their own commercial purposes. However, there are limited situations where we need to share your data with the following parties:
All third parties that receive mbi356 user data are bound by strict confidentiality agreements and are only permitted to use that data for the stated purposes. mbi356 ensures all third-party partners adhere to data protection standards equivalent to our own.
The security of your personal information is mbi356's highest priority. We implement a range of technical and organisational security measures to protect your data from unauthorised access, loss, misuse or disclosure:
While we take all reasonable steps to protect your data, no security system can be guaranteed 100% secure. In the event of any security breach affecting your data, we will notify you in a timely manner in accordance with applicable legal obligations.
Mbi356 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your browser that help us recognise you on return visits.
| Cookie Type | Purpose | Period |
|---|---|---|
| Essential Cookies | Required for core platform functions such as login, sessions, and security | Session / 30 days |
| Functional Cookies | Store your language preferences, display settings and personal preferences | 1 year |
| Analytics Cookies | Help us understand how users interact with the platform for improvements | 2 years |
| Performance Cookies | Monitor platform performance and detect technical errors | 90 days |
You can manage and delete cookies through your browser settings at any time. Please note, however, that disabling essential cookies may affect platform functionality and your gaming experience. We recommend only disabling non-essential cookies if you have specific privacy concerns.
As an mbi356 user, you have the following rights regarding your personal data. mbi356 is committed to making it easy for you to exercise these rights:
You have the right to request a copy of all personal data we hold about you at any time.
You have the right to correct any inaccurate or incomplete information in your account.
You may request the deletion of your personal data, subject to legal obligations and record retention requirements.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your personal data in a machine-readable format for transfer to another platform.
You may request a restriction on the processing of your data in certain circumstances as defined by law.
To exercise any of the above rights, please contact our support team via email at [email protected]. We will process your request within 30 business days.
Mbi356 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable law.
Upon expiry of the relevant retention period, your data will be securely deleted or anonymised in accordance with mbi356's established internal procedures.
Mbi356 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, applicable law or platform improvements. Any changes will take effect immediately upon the latest version being published on this website.
For significant changes that affect how we handle your data, we will endeavour to notify you via your registered email or in-app notification before those changes take effect. It is your responsibility to review this page periodically to ensure you remain informed of our current policy.
The "Updated" date at the top of this page indicates when this Privacy Policy was last reviewed. Continued use of the mbi356 platform following any amendments constitutes your acceptance of the updated policy.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Privacy Officer through the following channels:
We are committed to responding to all privacy-related enquiries within 14 business days. For more complex requests such as data access or deletion requests, processing may take up to 30 business days.
We do not merely comply with the law — we go further to ensure your data is truly protected at every level.
All data transmitted through the mbi356 platform is protected by 256-bit SSL encryption — the same security standard used by leading banks around the world.
Mbi356 has never and will never sell your personal information to any external party for commercial purposes. Your data belongs to you — it is not our business commodity.
Mbi356's security systems operate around the clock to detect and block any threats or unauthorised access attempts targeting our users' data.
You have full rights to access, correct, or delete your data. We provide a simple and responsive process for you to exercise these privacy rights.
Mbi356's privacy policy and data management practices are reviewed periodically by independent experts to ensure full compliance with the latest international data protection standards.
We only retain your data for as long as strictly necessary. Once the retention period expires, your data is securely deleted or anonymised in accordance with stringent procedures.
Play with peace of mind at mbi356 — a platform that respects your privacy, protects your funds, and guarantees a fair and secure gaming experience for all members in Malaysia.
By registering, you agree to the Terms and Conditions and mbi356's Privacy Policy. Play responsibly — visit the Responsible Gaming us for more information.